Unfair Advantage Policy

Capitalized terms used but not defined herein shall have the meanings ascribed to them in Our Terms of Service.

We are committed to taking all reasonable measures, and to do so immediately to prevent anything that either diminishes the fun You have playing on the site, or that gives another player an unfair advantage over You when You play against them.

To this end, We forbid all unfair practices. We do this to protect Our customers and the integrity of Our systems.

What are unfair practices?

Unfair practices are any practice (including but not limited to the use of AI Software), multiple account use and/or practices conducted in collaboration with other players) carried out by one or more players, with one or more accounts which could put any other player not engaging in such activity at a competitive disadvantage where the unfairness in such activity is due to its success being based to some extent on concealment and/or deception against such players. One way of thinking about this is to consider whether a group of peers, when presented with information about the practice, would overwhelmingly consider that practice to be unfair.

1. Multiple Accounts:

One person having multiple accounts, whether in the player’s name or another name, for the sole purpose of playing both accounts at the same time. In any event, it is not permitted to have more than one account under our Terms and Conditions.

2. Collusion:

Two or more players sharing and using their combined knowledge to gain an advantage over other players.

3. Rating Manipulation:

Players intentionally losing to keep their rank at a lower level than it would otherwise be.

4. Extracting Player Profiles:

Certain companies offer for sale programs specifically created to extract player profiles and then sell them in the form of enormous player databases with the promise that anyone who purchases these programs can use this information to their advantage against other players invisibly gathering information about You and then selling it to others to use when they play against You online.

These programs are based on Player hand histories and they typically use the following methods: screen-scraping, reading " Chat," and by accessing histories directly from individual Player's computers using the program.

Where We in Our absolute discretion determine an unfair practice has taken place (whether an advantage has been gained or not) the person or persons responsible for that practice will face one or all of the following consequences:

Consequences of Unfair Practices:

  • We may email the offender(s) and demand the immediate cessation of all unfair practices
  • We may suspend the offending account(s) for the purposes of conducting a thorough investigation into the unfair practices
  • Ultimately, We reserve the right, in Our sole discretion, to terminate the offending Account(s) indefinitely and for all funds in the Account(s) to be forfeited (see section 5, 19, and 21 of our Terms of Service

Effective October 27, 2021.